FAQ’s

How much does it cost?
The price you see on the piece of pottery is the price you pay… no extra studio fees, material fees, hourly fees… nothin’ extra. We have pieces ranging from about $5 up to about $80.

How long does it take?
We guarantee your piece will be finished in one week. Sometimes we run ahead of schedule and can have pieces done in 4 or 5 days. We will let you know what our schedule is when you check-out. During holidays and high-volume times, rush fees will be an option to have your piece done a little quicker.

Why does it take a week?
After you paint your piece, it has to dry a full day. Then we have to dip each piece in our clear glaze which takes another full day to dry. Once the clear glaze is dry, we load pieces into one of our three kilns on-site. Once in the kiln, the firing & cooling takes another day and a half. Then, VOILA, you have your masterpiece!

Non-Toxic + Lead-free= fun for all!

My son ate some paint, are all your paints and glazes safe?
YES! The paints are all non-toxic and are safe for children to handle… although the taste is probably pretty bad. We use dinner-safe and water-safe paints/glazes. Plus, we use only lead-free glaze too.

I’m not very creative, how can you help me?
We have all sorts of tools and tricks to get your creative juices flowing. We also have a ton of samples and idea books to copy from. Stamps, stencils and other tools are the tricks of the trade and we will show you how to use them!

Will you call me when my piece is ready?
Unfortunately, due to the volume of pieces we are not able to call everyone when their items are done. On your sales receipt a pick-up date is clearly noted, and you are always welcome to call us to check on your masterpiece.

Just look for the clock tower

I won’t be able to pick up my item next week, how long will you keep it for me?
We will keep your item on the pick-up shelf for 30 days. After that 30 day period the piece becomes property of Arts On Fire and we will keep it for display or donate it to charity.

I’m on my way, how late are you open?
Our hours are: Sunday, Monday & Wednesday 11am-6pm and Thursday, Friday & Saturday 11am-8pm. We are closed on Tuesdays.  Always check our calendar page for special hours or closures.

I’m lost, where exactly are you?
We are in the Highlands Ranch Town Center (South) located between Broadway & Lucent Boulevard along Highlands Ranch Parkway. Look for the clock tower! Map of 9315 Dorchester Street Highlands Ranch

Wow, didn’t know you were there… how long have you been there?
The studio has been in around since 2004, (known as My Creative Outlet) we moved into the Highlands Ranch Town Center in February of 2006.

You guys are so wicked-cool, can I get a job here?
YES! We are always accepting applications to join our fun-loving team! We may not be hiring at the moment, but we always keep applications/resumes on file. Send us an email!

Are you part of a national chain?
No, we are proud to be locally owned and operated!

Big Smiles at Arts On Fire!

Do you give donations?
Sure! We are happy to consider any fundraising project. Due to the volume of requests we receive, we are only able to donate to a select few organizations. Visit our fundraising page for more information.

I love your web-site (especially your FAQ’s), is it okay to copy it word for word on my own web-site?!
Nope. But thanks for asking! ©Arts On Fire